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Terms and Conditions

🌾 Valais Hideaway™ LLC – Terms & Conditions

Effective Date: 10/30/2025
Last Updated: 10/30/2025

Welcome to Valais Hideaway – Where Storybook Adventures Come to Life.
By using our website, products, or services, you agree to these Terms & Conditions (“Terms”).
We’ve written them in plain language — because fine print shouldn’t feel unfriendly.

🐑 1. What We Do

Valais Hideaway is a storybook farm that blends kindness, play, and purpose.
Through our site, you can:

  • learn about our animals and farm experiences,
  • subscribe to books, app access, or bundles,
  • shop our Farmkins™ merchandise, and
  • book stays or experiences.

When you use any part of our site or services, you agree to play fair, be kind, and follow these rules.

🌸 2. Using Our Site

  • Use our site only for lawful, respectful purposes.
  • Don’t try to hack, copy, scrape, or misuse it in any way.
  • Don’t post or upload anything harmful, offensive, or misleading.
    We reserve the right to remove content or suspend accounts that break these rules.

📚 3. Your Account

Some parts of our site (like subscriptions or the Farmkins Fun™ app) may require an account.
You’re responsible for keeping your login info private and secure.
If someone else uses your account because your password got out, that one’s on you — so please keep it safe.

💫 4. Subscriptions & Payments

  • Subscriptions renew automatically unless canceled.
  • Billing and cancellation are governed by our Cancellation Policy and Refund & Return Policy.
  • Prices may change occasionally — if they do, we’ll give you notice first.
  • Payment information must be valid and up to date.

We reserve the right to refuse or cancel orders if payment issues or misuse occur.

🐾 5. Products & Availability

We do our best to keep descriptions, prices, and photos accurate — but we’re human, and mistakes happen.
We reserve the right to correct errors or adjust details without notice if needed.

All products, digital content, and experiences are subject to availability.
If something you ordered becomes unavailable, we’ll contact you with an alternative or refund.

🌻 6. Intellectual Property

All content on this site — including text, images, logos, characters, and stories — belongs to Valais Hideaway LLC or its licensors.
You may not copy, reuse, or distribute our content without permission.
Basically: share the kindness, not the copyrighted material.

🐐 7. Third-Party Links

Sometimes we link to other sites (like Airbnb listings, payment processors, or social pages).
We don’t control or endorse those sites and aren’t responsible for their content or policies.
Please use them at your own discretion.

💛 8. Disclaimers

Our site, products, and services are provided “as is” and “as available.”
We can’t guarantee perfection — no website or farm ever can.
We don’t make promises beyond what’s clearly stated here or required by law.

⚖️ 9. Limitation of Liability

To the fullest extent allowed by law, Valais Hideaway LLC isn’t responsible for indirect or incidental damages (like lost profits or data) that result from using our site or services.
If something goes wrong, our total liability won’t exceed the amount you paid us in the last 12 months.

🌈 10. Indemnity

If your actions cause harm, break laws, or violate these Terms, you agree to cover any resulting losses, costs, or claims against us.
We hope that clause never needs to exist — it’s just here for everyone’s protection.

🌾 11. Termination

We may suspend or end your access if you misuse our site or violate these Terms.
You can stop using our site anytime.
Either way, the sections on ownership, liability, and indemnity still apply after termination.

📜 12. Changes to These Terms

We may update these Terms as our story grows.
If we make major changes, we’ll post the new version with a “Last Updated” date at the top.
Continuing to use the site means you agree to the latest version.

🌍 13. Governing Law

These Terms are governed by the laws of New York State, USA, without regard to conflict-of-law principles.
Any disputes will be handled in the state or federal courts located in Chenango County, NY.

🐾 14. Contact Us

Questions, concerns, or feedback?
We’d love to hear from you.

Valais Hideaway LLC
Email: [email protected]
Website: www.valaishideaway.com
Mailing Address: 420 Lake Rd. Norwich, NY 13815

💖 The Golden Rule Promise

We’ll always handle your data, payments, and experience with honesty, care, and respect — the way we’d want someone to handle ours.